Senior CRM Marketing Manager

Our Story

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TopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth — owning the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike.

Over the past three years, we've grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed, and execution align. Now we're applying that same discipline and innovation to firm operations, case management, and national scale — intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or accountability.

We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something exceptional, you'll feel right at home here.

The Opportunity

TopDog Law is building a best-in-class client engagement engine to strengthen retention and referral growth across the case lifecycle. We’re seeking a CRM Marketing Manager to execute the buildout of Braze as our core engagement platform, turning our client journey strategy into live, data-driven communications.

Reporting to the VP of Client Marketing, this role will orchestrate TopDog Law’s client engagement communications across the case lifecycle. You’ll play an integral role in driving client loyalty and referral growth, using Braze to reduce client turnover, elevate client experience, and move Net Promoter Score at every stage of the case journey. This is a hands-on role for someone who wants to deepen their lifecycle marketing expertise, operate at high volume, and grow into larger ownership over time.

What You Will Own

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