CRM & Marketing Coordinator

BizIQ is looking for a sharp, highly organized, and motivated CRM & Marketing Coordinator who learns quickly, takes ownership, and enjoys helping clients succeed with technology. In this role, you'll walk clients through CRM features, onboard new clients to the platform, and respond to inbound questions about how to use the CRM. You'll also help keep client CRM accounts in good shape, including lead management, contact lists and basic email templates. This is an excellent early-career opportunity for someone who is ambitious, highly coachable, detail-oriented, and eager to build expertise in CRM technology, marketing automation, and client success. The people who succeed at BizIQ are proactive, learn quickly, communicate confidently, and take pride in getting the details right. We provide the training—you bring the drive, curiosity, and ownership.

ABOUT THE COMPANY At BizIQ, our mission is to accelerate business growth through innovative and affordable digital marketing solutions. We are a trusted Google Featured Partner, with a success record of helping over 36,000 small businesses enhance their online presence. Nationally recognized for our award-winning culture and listed on the Inc 5000 as one of the fastest-growing companies, we also hold an A+ BBB rating for ethical business conduct. With a vision to impact 150,000 businesses, our organization is built on a foundation of commitment to our core values: Growth Mindset, Results Oriented, Innovative, Inspirational, Accountable and Transparency.

OBJECTIVES

Own client CRM onboarding and help clients quickly become confident using the platform. Onboard new clients to the CRM, guiding them through setup and initial use. Resolve inbound client questions quickly, accurately, and professionally, taking ownership through resolution. Partner closely with sales and client success to ensure clean handoffs, accurate CRM data, and a strong client experience. Monitor CRM and campaign performanc