Social Media Specialist

Description

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists.

We’re searching for our next Social Media Specialist to work with our team supporting a lifesaving public health client.

This is a fully remote role requiring the ability to travel onsite to the client's office in Atlanta, GA up to one trip per quarter.

The Team

We are a team of digital media communications strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training.

As a Social Media Specialist, you will

• Support the Social Media Director in the day-to-day production management and coordination of client deliverables
• Conduct quality assurance reviews and route feedback to appropriate team members for updates
• Assist in monitoring social media channels and compiling social listening data on conversations, trends, and sentiment
• Support social media event coverage, such as X chats, Facebook Live events, Facebook events setups, and other real-time engagement opportunities
• Moderate Facebook Group by posting relevant content and prompts to drive engagement
• Assist with the production timelines and oversee development of graphics and templates for use in social media posts, working with subcontractors on execution
• Track and compile performance metrics and support the preparation of monthly reporting and recommendations
• Provide coverage for posting and monitoring, as needed
• Assist in the development of content calendars for national observances and key events
• Thrive in a fast-paced environment, and adapt quickly to changing priorities and tasks