Communications Manager, Social Media

Description

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Here’s your chance to join our award-winning agency, ICF Next. We’re changemakers, a community of mission driven creatives, communicators, strategists, and technologists.

We’re searching for our next social media strategist and leader to work with our teams across federal, state, and commercial sector client accounts.

Job Location(s): This is a fully remote role.

The Team

We are a team of digital media strategists and specialists working together to provide our clients with social media management, content writing, social listening, metrics reporting, digital engagement strategies, and training.

As a Social Media Manager you will

* Manage and mentor a team of social media specialists, overseeing day to day workload, quality of deliverables, and professional development * Serve as the client's senior social media point of contact, guiding overall strategy while ensuring day-to-day execution meets client expectations, including content development * Partner with account leadership and cross functional account teams (creative, analytics, client services) to deliver fully integrated, insight driven campaigns * Develop strategies and guidance to enhance the client's presence and engagement with its audience on social media channels * Guide performance monitoring and social listening efforts, with the expertise to analyze data directly and translate results into actionable recommendations for client and leadership review Lead analytics for the client's program, with the ability to dive into reporting directly, ensure accuracy, and identify opportunities for improvement Direct and execute the development of social media dashboards and monthly performance summaries, with the ability to build them directly and provide recommendations for client and leadership review *