Social Media Community Manager - English

Where

: Remote from the United States

Join Us at Social Element!

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Founded 24 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.

To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge impact.

We believe that brand growth, trust and loyalty is driven through Genuine Human Connection and that social media presents the best opportunity for brands to engage emotionally with their audience.

We are looking for talented Part Time (up to 29 hours per week) Hourly Paid Community Managers for a leading beverage company in North America.

The Opportunity

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Our Social Media Community Managers are the voices of our brands and are at the forefront of how consumers engage with them across social.

In this role, we expect you to be the voice of the brand by understanding their social offerings, their consumers and their products.

Your main responsibility will be responding to consumer’s queries, complaints, and engaging with the online audience on behalf of our client while keeping with their bright, playful and happy look and feel. In this role you are able to use your knowledge on best practices across social platforms as well as your skills in customer service by providing every customer with an authentic interaction.

At the heart of this position is ensuring that our brands are connecting with their communities and building positive associations while remaining human, genuine and caring to every customer's needs and circumstances.

Working Hours

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This work will be on an hourly paid basis so ideally, we are looking for candidates who have flexibility and availability to work across weekdays, evenings and weekends to cover all project hours.

The role is for **