Marketing Operations Manager

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Marketing Operations Manager

Drive Marketing Excellence Through Automation, Data, and AI

Position Summary

The Marketing Operations Manager supports high-growth B2B technology marketing programs by building, optimizing, and maintaining the systems and agentic AI technology stack that power revenue-generating campaigns. This role partners with Marketing, Sales, Sales Operations, IT, and Demand Generation to ensure campaign execution, marketing automation, lead flow, and performance measurement are effectively managed across Marketo, Qualified, Salesforce, and other go-to-market technologies.

Essential Functions and Responsibilities

• Support the execution of agentic AI- and Marketo-based marketing programs, including email campaigns, nurture programs, webinars, events, newsletters, content marketing, and go-to-market initiatives.
• Build and maintain campaign assets in Marketo and Qualified, including emails, forms, landing pages, templates, nurture streams, and audience segments.
• Perform database maintenance and segmentation activities, including list pulls, uploads, data enrichment, lead assignment updates, and reporting.
• Monitor lead flow from website to Marketo to Salesforce, identify process issues, and recommend improvements to drive accuracy and efficiency.
• Troubleshoot routine data and system issues within marketing operations pl