Marketing Program Operations Manager

Jordan’s is looking for a Marketing Programs Operations Manager to bring structure, momentum, and visibility to marketing initiatives across the organization. As the operational leader connecting Brand Marketing, Creative, Media, Ecommerce, Public Relations, Retail Operations, Merchandising, and external agency partners, you’ll turn business strategies into clear project plans and keep complex work moving from intake through launch. This is your opportunity to streamline workflows, remove roadblocks, align stakeholders, and help a growing marketing team deliver exceptional work.

This position is located out of our Dedham MA location, working Monday - Friday a hybrid schedule with 2 days in office and 3 days remote.

Why You’ll Love This Job

Be the Hub That Keeps Marketing Moving

Connect teams, priorities, timelines, and resources so every initiative has a clear path from idea to execution.

Lead Work from Strategy Through Launch

Own integrated marketing and creative projects from intake and planning through production, launch, and post-campaign review.

Build Better Ways of Working

Create practical workflows, tools, and standards that improve efficiency, accountability, consistency, and transparency across the marketing organization.

What You’ll Do

• Partner with Marketing Leadership to translate business strategies into actionable project plans, integrated marketing calendars, campaign roadmaps, and execution timelines.
• Lead cross-functional marketing initiatives from intake through launch and post-campaign review, ensuring projects are delivered on time, within scope, and aligned with business objectives.
• Serve as the day-to-day project lead by clearing blockers, driving decisions, managing dependencies and risks, and holding teams accountable to commitments and deadlines.
• Own the end-to-end creative workflow, coordinating the development and delivery of advertising, digital, social, email, print, video,