E-Commerce Email Marketing Strategist

The E-Commerce Email Marketing Strategist is a mid-level, client-facing position on the Inbound Team reporting to our Associate Director of Lifecycle Marketing (e-Commerce). This role will be responsible for working directly in-platform (Klaviyo), as well as owning conversations about performance and technical setup (automated workflows, database, audiences, etc.).

This team member will work closely with our Client Services, Web, Paid Search, and Paid Social teams. We are looking for someone who is a confident communicator, works well within a team, has strong time-management skills, and can thrive in the fast-paced environment of an integrated agency. If you are a person who has a product-owner mentality around your experience with Klaviyo, then this role offers a unique opportunity to help define how we service clients on Klaviyo and to serve as a thought leader on the Email and Automation Team.

What You'll Do

• Execute your clients’ lifecycle marketing plans proactively in order to meet schedules, performance, and budget goals.
• Take the lead in reviewing monthly performance reports to highlight wins, areas of improvement and recommendations for future programs.
• Strong organizational skills. Must be very detail-oriented and able to manage multiple projects and tight deadlines.
• Identify potential issues or challenges to campaign or project completion and recommend solutions.
• Manage all elements of email marketing initiatives - strategies, programs, and calendars.
• Create and implement email marketing calendars that are integrated with other
• marketing initiatives.
• Own client relationships and work effectively to determine the vision of the campaign and ensure execution from the team.
• Ensure timely and successful deployment of all targeted email campaigns.
• Ability to multitask, prioritize and coordinate activities to meet multiple agile deadlines.
• Partner and collaborate cross-functionally with internal teams.
• Own em