Supervisor, Retail Marketing Communications

### Description

Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. For hybrid and remote roles, candidates are still required to reside within a commutable distance of our corporate headquarters in Vacaville, California.

*We are unable to sponsor or assume sponsorship of employment visas for this position. Candidates must have current authorization to work in the U.S. (no sponsorship available).*

Schedule: Monday-Friday, exempt, hybrid work arrangement with occasional onsite work at the corporate office in Vacaville and weekly travel to branch locations.

Summary

:Marketing’s Communications managementoversees all internal and external communications for Travis Credit Union (TCU), ensuring TCU’s message is consistent and engaging. This management team is responsible for communicating the credit union’s vision and plan through targeted communication efforts, establishing a consistent voice and recognizable brand for TCU audience.

Profile

• Manages all TCU Marketing communication programs, plus commercial business partnership (SEG) relationships and brand awareness.
• Overall responsibility for Brand awareness and management. Establishes a strong company brand voice that is recognizable through all corporate communication.
• Responsible for design and performance of TCU’s internal communications strategy, focused on driving employee engagement. Inclusive of program metrics and analytics.
• Maintains effective internal communications to ensure that all relevant organization functions are kept informed of marketing objectives.
• Owns the content and drives the strategy for employee communication channels including TCU intranet, digital screens, videos, presentations (Town Hall, Travis Talk & R2A), blogs and member testimonials.