Marketing Operations and Demand Manager, Observe

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

The Snowflake Global Revenue Enablement certification team is fanatical about building and certifying technical champions worldwide. We constantly deliver innovative learning and enablement solutions to help individuals excel on the Snowflake Data Cloud.

We are looking for an action-oriented Certification Coordinator to support certification operations, vendor management, exam development, and candidate marketing. In this hands-on role, you will work closely with external vendors, internal technical experts, and candidates to scale and streamline the global SnowPro Certification program.

The ideal candidate is a high-ownership self-starter with a knack for identifying inefficiencies, automating manual processes, and managing vendor relationships. You thrive in a fast-paced environment, feel comfortable making real-time decisions with incomplete data, and drive projects to completion with minimal oversight.

RESPONSIBILITIES

• Vendor Management: Serve as a primary point of contact for external certification vendors and partners, ensuring service level agreements (SLAs), operational alignment, and seamless integration with Snowflake systems.
• Process Automation & Optimization: Identify operational bottlenecks, streamline workflows, an