Senior Content Marketing Manager

Reports to

Head of Marketing

Location

Chicago, New York, Salt Lake City, or San Diego; Hybrid

Hours

Full time

Compensation

$130-165K

About this role

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We're looking for a Senior Content Marketing Manager to turn our expertise, customer stories, and point of view into content that earns attention and drives demand. Reporting directly to the Head of Marketing, you'll own our content strategy and editorial engine across brand content, executive thought leadership, original research, contributed content, video, events, and more. You'll turn complex ideas into stories that people want to read, share, and act on, while building the systems and standards that allow us to scale.

You'll work closely with our executive leadership team and other cross-functional partners to develop a distinctive point of view for ReflexAI and bring it to life across channels. A significant part of the role will be executive thought leadership. You'll partner closely with our cofounders to capture and develop their perspectives, while preserving what makes each voice distinctive. You'll also write for a wide range of audiences, from contact center leaders focused on workforce performance to clinical leaders working in crisis response and behavioral health.

This is a high-ownership role for a strong writer and editor who wants a meaningful hand in shaping our voice, our point of view, and ultimately the story that defines a new category.

What you’ll do

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• Own ReflexAI's voice and editorial strategy. Partner directly with our executives to turn their expertise and ideas into compelling thought leadership while preserving their distinct voices. Set the editorial calendar, standards, and processes that keep our content focused, consistent, and high quality as volume grows.
• Develop and create content across the buyer journey, from category education and thought leadership to customer proof and demand generation. Turn