Marketing Operations Specialist- Hybrid

Marketing Operations Specialist

Remote-First | Early-Career Opportunity | AI-First Environment

Do you enjoy uncovering why two reports do not match, why a campaign suddenly stopped generating quality leads, or how a repetitive process could be improved using AI and automation?

Basement Kings USA is seeking a technically curious, analytical, and highly organized Marketing Operations Specialist to connect leadership, advertising agencies, marketing platforms, customer data, and multiple operating brands. This is not a social-media or content-creation position. The role focuses on making sure marketing operations work effectively through paid-media oversight, data analysis, tracking, agency accountability, and AI-enabled process improvement.

Position Details

Reports To

Chief Marketing Officer

Location

Remote in Durham, NC

Schedule

Monday-Friday, 8:00am-6:00pm EST

Compensation

$62,000-$72,000 per year, depending on experience

Travel

Occasional business travel may be required

What You'll Own

*Paid-Media Performance*

Work directly in Google Ads and other paid-media platforms while also overseeing agency-managed accounts. Review campaign structure, bids, budgets, keywords, competition, conversion data, ad quality, and automated bidding to evaluate performance and ask informed questions.

*Data, Customer Insights & Measurement*

Analyze and reconcile information across advertising platforms, call tracking, analytics, CRM data, internal reports, and agency reporting. Research discrepancies, identify patterns in lead quality and customer behavior, and turn findings into recommended tests, operational changes, or budget decisions.

*Agency & Marketing Operations*

Coordinate with paid-media and SEO agencies, document commitments, confirm completed work, and follow open items through resolution. Support platform access, invoices, billi