Director of Organic Social Media - Software

FICO (NYSE: FICO)

is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

As Director of Organic Social Media - Software, you'll shape the organic direction of the software business, turning it into one of FICO's sharpest growth engines for brand awareness, industry credibility, executive thought leadership, and pipeline. You will report into the VP of Digital Demand Generation and you'll partner with Field Marketing, Corporate Communications, Product Marketing, Brand and Creative, SEO/GEO, Paid Media, Sponsorship, and Executive Leadership on integrated strategies across product launches, sponsorships, customer stories, and thought leadership, setting the vision and executing it, from content engines to executive profiles. The core mandate: generate leads and pipeline by growing the right followers organically and deepening engagement with our existing audience, translating that engagement into traceable traffic, conversions and pipeline. This position will also include owning and growing our internal executives' presence on LinkedIn and other social channels.

We're AI-first, and you'll be one of FICO's most visible champions for AI-driven social, using tools like Brandwatch and other social listening platforms alongside AI to sharpen audience insight and expand what the function can produce, while continuing the precision and consistency our audiences expect. The ideal candidate brings the creative eye of a content marketer and the analytical rigor of a growth leader: someone who has scaled enterprise organic social programs, elevated executive presence on social, and turned social media into a measurable business asset.

What You'll Contribute

• Own social channel planning, governance, and a centralized content calendar across LinkedIn, X, YouTube, Instagram, TikTok, and emerging platforms.
• Build integ