Director, Growth and Marketing Operations

About Ting Labs

Ting Labs is on a mission to help prevent electrical fires and make homes safer. Our breakthrough Ting technology combines an intelligent plug-in sensor with advanced AI and expert service to identify electrical hazards before they can become fires.

With Ting protecting more than one million homes, we’re building a category-defining brand and entering our next stage of growth.

About the Role

We’re looking for a Director, Growth & Marketing Operations to lead Ting’s direct-to-consumer growth strategy and the marketing operations foundation behind it.

This role owns the full D2C growth engine — from brand advertising and performance marketing to conversion and customer acquisition — as well as the data, systems, measurement, and processes that enable the broader marketing organization to operate effectively.

You’ll determine where and how we invest, build an integrated brand and performance marketing strategy, and ensure we have the data and infrastructure to understand what’s working and make better decisions. This is a highly cross-functional role for someone who can connect strategy, execution, technology, and analytics to drive measurable growth.

Reporting to the VP of Marketing, you’ll partner closely with Creative, Product, Engineering, Finance, and external partners.

What You'll Do

Growth

• Own D2C growth strategy and results, including customer acquisition, revenue, CAC, ROAS, and other key growth targets.
• Lead brand and performance marketing investment across TV/CTV, paid search, paid social, digital video, Amazon, and emerging channels.
• Own media strategy, budget, and allocation, continually optimizing investment based on performance and incrementality.•
• Build a rigorous experimentation engine across channels, audiences, creative, offers, landing pages, and conversion experiences.
• Partner with Creative to develop high-performing work that builds the Ting brand and drives acti