Digital Marketing Manager

Overview

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, *AARP The Magazine* and the *AARP Bulletin*.

The Digital Marketing Manager leads enterprise marketing technology adoption and marketing operations for email, app notification and SMS initiatives that enhance customer engagement and organizational effectiveness. This role drives key elements of change management, stakeholder engagement, training, and communications strategies for these key marketing platforms, including AEM, Salesforce Marketing Cloud, Marketing Hub, and Amazon SES. Partnering across business, marketing, and technology teams, the manager ensures successful adoption, operational readiness, and governance while overseeing enterprise email marketing operations, agency partnerships, and execution standards to deliver business results.

Responsibilities

• Designs and implements communications and outreach strategies tailored for target audiences, digital channels, and strategic objectives that inform, educate, and influence both internal and external audiences.
• Manages the organization's digital properties. Supports and manages the overall strategic direction of organizational digital platforms. Optimizes online channels against key performance indicators and makes data-informed decisions.
• Oversees content creation for various digital platforms. Leads efforts to identify and docume