Digital Marketing Client Service Manager- Cincinnati

Job Summary

We are seeking an energetic and detail-oriented Digital Marketing Client Service Manager to join our dynamic team in Cincinnati. This pivotal role combines strategic oversight with hands-on execution, ensuring our clients’ digital marketing campaigns are innovative, effective, and aligned with their business goals. As a key liaison between clients and our creative team, you will drive campaign success through expert management of paid advertising, content creation, and web analytics. Your passion for digital marketing and exceptional communication skills will empower you to deliver measurable results that elevate our clients’ online presence.

Duties

• CLIENT SERVICE: Promptly addressing client concerns, building reliable relationships, and balancing effective strategies and tactical execution that deliver measurable outcomes that matter to the client’s business. Setting reasonable expectations and continuously communicating progress toward goals and managing their budget to ensure the firm's profitability.
• INDUSTRY KNOWLEDGE: You should have command of the best practices and trends in all things digital, SEO, development, content marketing, social media marketing and enjoy working with creatives and writers. You must also have played a key role in developing and launching websites.
• Manage and optimize comprehensive digital marketing campaigns across platforms such as Google Ads, Facebook Advertising, and SEM channels to maximize ROI.
• Develop and execute content strategies that include content creation, website management using WordPress and content management systems
• Review and understand keyword research and SEO audits using SEO tools to improve organic search rankings and enhance visibility as provided by our technical team.
• Implement conversion optimization techniques through A/B testing, landing page improvements, and user experience enhancements.
• Utilize web analytics reporting tools such as Google Analytics, Googl