Customer Programs Marketing Manager

Company Description

Cornerstone Building Brands is a premier exterior building solutions provider serving both the residential and commercial markets across North America. The building products we manufacture are the cornerstone of the communities where people live, work, and play -from homes to hospitals, grade schools to grocery stores, manufacturing facilities to municipal buildings and beyond.

Through the core values and consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers' needs and what matters most to their success. We know that it is our people who make the difference, and we are deeply committed to building a workplace and global community where inclusion is not only valued but also prioritized, providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees.

Job Description

We are seeking a highly motivated and experienced Customer Programs Marketing Manager to join our team. In this role, you will be responsible for the daily operations, performance tracking, and optimization of contractor-facing loyalty, incentive, and engagement programs targeted towards the contractor and builder customer segments, while serving as the primary marketing point of contact for large strategic accounts.

Your main objective will be to drive program participation and engagement that builds customer loyalty and sales growth, while developing business solutions for our largest strategic partners in the new construction, repair, and remodel industries. Additionally, you will play a vital role in customer advocacy, lead nurturing, contractor/builder collateral strategy and supporting training and engagement events. The successful candidate will work closely with the field sales team and strategic account managers to implement effective pull strategies.

Responsibilities

*Loyalty Program Management*

* Own the day-t