Communications & Public Relations Specialist

Pre-employment background checks, including criminal records, credit reports, and drug tests, will be required. Job offers are contingent on successfully completing all pre-employment background screenings. Applicants must complete all required sections of the application. Incomplete submissions will not be reviewed or considered.

Summary

The Communications Specialist is responsible for supporting the development and execution of communication strategies that enhance the credit union’s brand, strengthen member and ambassador (employee) relationships, and support SRP’s organizational goals. Working in close partnership with the marketing and communications team, this role helps ensure that all messaging, storytelling, and brand communications are aligned with marketing initiatives to create a unified and impactful member experience. The Communications Specialist supports internal and external communications, media/public relations, digital presence, and community engagement efforts to ensure consistent, mission-driven messaging. Success in this role requires exceptional communication skills, creativity, attention to detail, and the ability to effectively manage multiple communication initiatives that elevate the credit union’s reputation and member experience.

Schedule

Hours may vary as required by departmental and community event planning needs. Occasional early mornings, late evenings and Saturdays are required.

Essential Duties and Responsibilities

• Responsible for selling and cross-selling Credit Union services to current and potential members. Credit Union services are to be promoted using the "member benefit-based approach".
• Fully complies with the requirements of all Credit Union policies, including but not limited to the Bank Secrecy Act, the Patriot Act and OFAC Policies.

Communications Strategy & Content Development

* Assist in developing and executing communication plans that promote the credit union’s miss