Account Executive, Enterprise - Growth & Retention

Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-driven analytics, Highlight’s platform is purpose-built for modern physical product teams and trusted by leading brands, top retailers, and emerging innovators alike. The Highlight platform delivers high-impact insights with unmatched quality across every stage of the product innovation lifecycle—from early ideas and prototypes to in-market renovation—empowering teams to act quickly and bring winning products to market with confidence.

About the role

Highlight is looking for an experienced, strategic Enterprise Account Executive to grow and retain our most important enterprise relationships. We're a fast-growing, early-stage company, and this role owns a portfolio of existing high-value accounts with full responsibility for the customer's success and the revenue that follows from it.

As an Enterprise AE working on growth and retention of our strategic accounts, you'll be the trusted senior partner to insights, innovation, R&D, and sensory leaders at some of the world's most recognizable brands: deepening adoption, driving measurable value, and owning renewals so they're earned through results rather than saved at the deadline. You'll also bring a hunter's mentality to a book you already own, never waiting for expansion to surface but actively working the next door inside the account: new teams, new use cases, new budget holders.

Success requires equal parts relationship stewardship and commercial hunting: you keep customers for the long term and you go find the next opportunity within. This is a highly collaborative role working closely with Marketing, Product, and Customer Enablement to ensure long-term customer value, adoption, and retention.

Your impact

* Own a portfolio of high-value enterprise accounts with full accountabili