Aiwyn
Product & Customer Marketing Manager
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Job Description
Product & Customer Marketing Manager
Job Type
Full-time Experience: 15+ years
Job Summary
We are seeking an experienced Product & Customer Marketing Manager to lead product marketing strategies, strengthen customer engagement, and support business growth. The ideal candidate will bring extensive experience in SaaS marketing, product positioning, and go-to-market execution, with a strong ability to translate customer insights into effective marketing initiatives.
Key Responsibilities
- Develop and execute product marketing and customer engagement strategies.
- Lead product launches, go-to-market planning, and marketing campaigns.
- Collaborate with product, sales, and development teams to align marketing initiatives with business objectives.
- Conduct market research, competitor analysis, and customer segmentation.
- Oversee product messaging, brand positioning, digital marketing, and B2B marketing initiatives.
- Analyze campaign performance, customer insights, and marketing metrics to improve results.
Qualifications
- 15+ years of experience in product marketing, marketing management, SaaS, or related fields.
- Proven experience in product launches, go-to-market strategies, and customer engagement.
- Strong background in B2B marketing, market research, and product positioning.
- Experience managing cross-functional projects and marketing initiatives.
- Excellent communication, presentation, analytical, and organizational skills.
- Familiarity with Agile methodologies, marketing analytics, and CRM platforms.
- Knowledge of SQL, e-commerce, or software development processes is a plus.
What We Offer
- Competitive compensation based on experience.
- Performance-based incentives.
- Opportunities for professional growth and leadership.
- A collaborative and results-driven work environment.
Pay: $108,800.00 - $140,900.00 per year
Benefits
- 401(k)
- Caregiver leave
- Commuter assistance
- Dental insurance
- Employee assistance program
- Flexible spending account
- Happy hour
- Health insurance
- Health savings account
- Internet reimbursement
- Life insurance
- On-site gym
- Paid parental leave
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Unlimited paid time off
Work Location: Hybrid remote in Charlotte, NC 28209
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