Oncology Solution Architect – Growth & Expansion Team (G.E.T) (Remote)

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Reporting to the Business Line Manager (BLM) – Growth & Expansion Team (G.E.T), the Solution Manager leads scalable growth by translating healthcare software capabilities into measurable customer value—driving adoption, operational integration, retention, and expansion across complex, multi-stakeholder accounts in North America. This role is accountable for successful software sales, expansion, and retention by partnering closely with product, commercial, clinical, and customer-success teams—including Regional Directors/District Managers, Customer Success Managers (CSMs), and Technical Sales Managers (TSMs)—to build repeatable growth motions.

Key Responsibilities

Strategic Sales & Account Leadership

• Lead complex software expansion opportunities across North America aligning execution to broader sales objectives.
• Develop and execute tailored account strategies that align customer business needs with software portfolio capabilities and value realization goals.
• Demonstrate a strong understanding of the healthcare market, including the competitive pressures facing integrated delivery networks (IDNs) and apply that insight to shape effective expansion and growth strategies.
• Develop and implement communication and engagement strategies that drive focused execution, effective stakeholder alignment, and strong ongoing relationships with strategic customers.
• Build repeatable, scalable growth and expansion motions (a reusable GTM/customer-expansion playbook) rather than pursuing episodic transactional events.

Enablement & Cross-Functional Collaboration

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