Marketing Platform Quality Assurance Analyst

We’re looking for a proactive Marketing Platform Quality Assurance Analyst to join our Digital Engagement team remotely within either a central or eastern time zone.

As a Marketing Platform Quality Assurance Analyst, you’ll ensure marketing campaigns are accurately configured, tested, and deployed through our marketing engagement platform and related technologies. You’ll collaborate with Marketing Coordinators, Solution Architects, the Marketing Platform Product Owner, and lottery clients to identify issues, maintain quality and compliance, and support effective use of the platform through documentation, knowledge sharing, and process improvement.

Who We Are

With a legacy spanning over a century, Pollard Banknote has become a world leader in instant ticket manufacturing and digital lottery solutions that enhance player engagement through cutting-edge technology. Our diverse and talented team brings ideas to life through creativity, innovation, and collaboration. From exciting lottery experiences to impactful partnerships, we’re shaping the future of gaming and making a difference in millions of lives. Join us and help reimagine how the world plays.

What We Offer

Competitive compensation Profit sharing program – every role plays a part in our success! Company pension & 401K Health & Extended Benefits Opportunities for professional development Tuition reimbursement Employee & Family Assistance Program A variety of committee driven employee engagement activities

What You'll Do

Perform quality assurance reviews of marketing campaigns, customer journeys, segments, and communications built within the marketing engagement platform. Validate campaign configuration, audience targeting, personalization logic, triggers, business rules, and scheduling prior to deployment Execute test plans and pre-launch validation activities to ensure campaign accuracy and alignment with documented requirements Identify, document, and c