Digital Ad Operations & Marketing Specialist

About Us

Citizen Media Group is an IRS-registered 501(c)3 nonprofit organization which serves as the go-to voice for how to live well and do good in Philadelphia across its two publications: *The Philadelphia Citizen* and *Philadelphia* magazine. *Philadelphia* magazine is a trusted chronicler of life in and around America’s greatest city that celebrates the people, places, history, food, culture and vibrant communities that make up our region. *The Philadelphia Citizen* uses solutions journalism, thought-leader events and calls to action to revive democracy and citizenship in the American city where they were born. Our team is curious, collaborative, and driven by continuous improvement — we embrace change, solve problems without blame, and move work forward with urgency, optimism, and accountability. We care deeply about serving our audience and our city, and value teammates who communicate with transparency and respect, assume good intentions, and are committed to making Philadelphia better through their work. Position Overview The Digital Ad Operations & Marketing Specialist is a dynamic, dual-focused role that serves as the central operational owner for digital advertising fulfillment while actively driving marketing and community membership initiatives. On the operational side, this individual owns the day-to-day execution, trafficking, pacing, and reporting of digital advertising campaigns across multiple platforms. On the marketing and membership side, they serve as a primary driver for audience acquisition, membership engagement, and the creation of clean, aesthetic calls to action through marketing materials. This role lives on our Client Services team for the seamless execution of client campaigns, reporting to the Operations Manager of Client Services, and also works closely with the COO on marketing and membership initiatives. The ideal candidate bridges the gap between technical data and creative storytelling—possessing a